Frequently Asked Questions

How do I place an order?

To place an order, please fill out the contact form here.

I have filled out the order form, does this mean my order is confirmed?

No. Your order is only confirmed once you have received your invoice and paid your deposit

When do I have to make payment?

Once you have received your invoice, a 50% deposit is due within 2 days. Once you have paid your 50% deposit, this means your order is secure. The balance of your order must be paid 7 days prior to your event/pick up date. 

Where are you located?

I am located in Palmyra, West Australia.

Can you deliver my order?

Yes, I deliver locally. If you provide your address I can quote you on delivery.

Do you ship internationally?

Unfortunately no, I do not currently offer shipping outside of Australia

How far in advance should I place my order?

Please place your order at least 4 weeks prior to your event date. The earlier the better to avoid disappointment.

However I cannot book orders more than 6 months in advance.

How much are your cookies?

Cookies start at $4.50 each for a simple design. The price is dependant on the amount of detail, designs and colour involved.

Please see more info on pricing here

What is your minimum order?

There is a minimum order of 1 dozen cookies or cupcakes per order.

How many flavours can I choose?

There is a minimum order of 1 dozen cookies or cupcakes per flavour. 

You can choose a different flavour per tier of your cake.

 

What flavours do you offer?

You can view all flavours for cookies, cakes and cupcakes here

 

Do you cater for allergies or different dietary requirements?

Unfortunately, no. All of our cookies, cakes and cupcakes are baked in a kitchen where nut and nut products are used.

All sweets may contain gluten, dairy, egg, wheat, nut and seeds

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© 2018 CREATED BY NINA MARIE SWEET DESIGNS